FAQ

Frequently Asked Questions
How many dogs are walked at a time?
Most dogs are much happier and have more fun when they interact with other dogs. Our groups are kept to a maximum of 6 dogs per person. Groups are carefully selected with the breed, age, sex and personality in mind and will be discussed with you beforehand. 
What time will my dog be walked?

We have set walk times for different areas. These will be discussed with you at the initial consultation. From time to time we may need to change set times for areas, but we will contact you if we need to do this. This is normally due to change in traffic conditions eg. major roadworks. 

Where will my dog be walked?

We take each group to a large, local park in Manchester or Salford. 

Will my dog be walked on/off the lead?

With your permission, we walk all dogs off the lead, providing their recall is satisfactory. If your dogs recall isn't great, we can help to improve this, but your dog will be walked on the lead until we're comfortable with their progress. We use 100ft training leads, so they can still have a run around with the rest of the gang. 

Can you walk my aggressive dog?
We only offer group walks and they are not suitable for an aggressive dog to be on. 
Do I have to be home for collection?
No. You will just need to get us a key and/or fob cut. 
What happens in case of emergency?
In the unlikely event of an emergency, we will immediately call you. In the original consultation, we ensure that we have all your emergency contact details. If veterinary assistance is needed, we will take your dog to your named vet or, depending on the circumstances, to the nearest possible one. 
My dog has not been spayed or neutered. Can he/she still be walked?
This will be discussed in the initial consultation. Each dog will be considered separately, but we reserve the right to refuse any dog based on behaviours.
What if my dog doesn't get on well with some of the other dogs?
In the unlikely case that we find an imbalance within the group, we'll consult with you and we can look at changing groups if needed.
How To Pay
Payment Options

We accept credit/debit card, bank transfer, direct debit, standing order and cash payments. You can quickly pay by credit/debit card for your services by selecting the relevant secure checkout link below. Once on a secure checkout page, you will need to enter the amount in pounds that you wish to pay. For example: 5 x Dog Walking = £50.

Our secure checkout pages powered by Square:


Dog Walking  


Puppy Visit 


Pet Taxi 


Cat Sitting 


Invoice Payment 


Cancellation Policy

Our cancellation policy is applicable to all services that are booked via invoice or booked via our website. All services must be paid for in advance for the week ahead. Invoices are sent out every Thursday. This means that you pay for services starting the following Monday. Any changes to agreed recurring services must be submitted by 20:00 on Wednesdays before invoices are sent out. Any new customer bookings must also be made by 20:00 on Wednesdays for the week ahead. We cannot guarantee your booking if it is submitted after this cut off. 

We reserve the right to charge 50% of the service price when a booked service is cancelled with less than 7 calendar days notice, or if a service is cancelled after an invoice is created or a website booking is made. Cancellation under exceptional circumstances will be honoured. A credit will be applied to your next invoice to reflect any cancelled services.